Trust & Safety

Built so you can hire — and get hired — with confidence.

Every part of PhotoLancer is designed around one idea: protecting both sides of the booking.

Community Verification

Featured photographers earn the Community Verified badge after we check their identity, portfolio and reputation. It's a credibility signal — not a paid badge.

Escrow protection on every booking

Clients pay into escrow at booking; funds are released to the photographer only after the shoot is delivered. Refunds follow the photographer's stated cancellation terms.

Verified reviews tied to real bookings

Only clients with a confirmed, completed booking can leave a review. No fake five-stars, no anonymous drive-bys.

Digital contracts for B2B gigs

Every second-shoot hire generates a signed digital contract — clear copyright, usage and payment terms for both sides.

In-app messaging that stays in-app

Conversations live on PhotoLancer so we can help if anything goes wrong. Don't move payments off-platform — it voids escrow protection.

Disputes & resolution

Open a dispute from your booking. Funds stay in escrow while our team listens to both sides and helps reach a fair outcome.

Safety is a shared responsibility

If something doesn't feel right, tell us. We read every report and take action.